Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Fair Go Casino, we believe that gambling should only be viewed as a form of entertainment. It should never be considered a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.

Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your state or territory, whichever is higher. By accessing this website, you confirm that you meet the legal age requirement for gambling in Australia.

We do not knowingly accept players under the legal gambling age. If you are underage, please do not attempt to gamble.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money needed for essentials (rent, bills, food, medicine)
• Hiding your gambling activities or lying about the amount you gamble
• Feeling anxious or irritable when trying to cut down or stop gambling
• Gambling to escape problems or relieve stress, anxiety, or depression
• Neglecting family, friends, work, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Gambling for longer periods than intended
• Needing to gamble with increasing amounts to get the same excitement
• Failed attempts to control or stop gambling

Self-Help Tools & Controls

Fair Go Casino provides several tools to help you gamble responsibly:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you deposit
• Loss Limits: Set a maximum amount of losses you're willing to accept within a specified timeframe
• Reality Checks: Enable notifications that remind you how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
• Time-Out: Take a mandatory break from gambling for a set period (24 hours to several weeks)

If you wish to use any of these tools, please contact our customer support team or visit your account settings.

Support Resources for Problem Gambling

If you or someone you know is struggling with problem gambling, help is available. Australia has excellent support services:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  A free, confidential counselling service provided by the Australian government. Available 24/7 with phone, chat, and email support.
• Gambling Help (Telephone Counselling)
  Phone: 1800 858 858
  Free, confidential support available to Australians affected by gambling.

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free support and advice for anyone affected by problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  A free national self-exclusion scheme for online gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Information and resources for responsible gambling across Canada.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and the National Problem Gambling Helpline: 1-800-522-4700

If You Need Help

Seeking help is a sign of strength, not weakness. If you are experiencing problems with gambling, please reach out to one of the support services listed above. They are free, confidential, and staffed by trained professionals who understand what you're going through.

Remember:

• You are not alone
• Help is available and recovery is possible
• Support is free and confidential
• It's never too late to seek help

Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 today.